1. Introduction
Welcome to timbstore.com, owned by Zyft Marketing. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website [https://timbstore.com/] and use our services.
2. Information We Collect
We may collect the following types of personal and sensitive data:
- Personal Information: Name, email address, phone number, shipping/billing address
- Payment Information: Credit/debit card details, UPI ID, bank account info. We however do not collect or store Credit Card or Debit Card or banking information at our end. Such information may be provided by you during the purchase transaction. However, this data does not come to Zyft Marketing. It is directly transmitted through the payment gateway provider to the payment network or bank. No information is stored by Zyft Marketing.
- Account Data: Login credentials, purchase history, preferences
- Device & Usage Data: IP address, browser type, operating system, pages visited
3. Purpose of Collection
We collect your data to:
- Process orders and payments
- Deliver products and services
- Provide customer support
- Send updates, offers, and promotional content
- Improve website functionality and user experience
- Comply with legal obligations
4. Disclosure of Information
We do not sell or rent your personal data. We may share it with:
- Payment gateways and logistics partners
- Legal authorities when required by law
- Service providers for analytics, marketing, and hosting: We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include data analysis firms, customer support specialists, email vendors, webhosting companies and fulfillment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.
- Our Affiliate that distribute and market timb. Products, whether located in India or outside India.
- Business Transfers / Takeovers or Mergers: As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personal information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances.
5. Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
6. Data Security
We implement reasonable security practices including encryption, firewalls, and secure servers to protect your data from unauthorized access or disclosure.
7. Grievance Officer
In accordance with IT Rules, our Grievance Officer is:
Name: Mrs. Vrushali
Email: care(at)timbstore(dot)com
Phone: +91-9665138462
Address: 24K Opula, Gulmohar Park Road, Pimple Nilakh, Pimpri Chinchwad, Pune – 411027, MH, IN
You may contact the Grievance Officer for any concerns regarding your data.
8. User Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at care(at)timbstore(dot)com.
Opt-Out: You may choose whether or not you would like to receive any email / SMS / Notification from us by emailing us at care(at)timbstore(dot)com and specifying that this is your preference.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
10. Other Terms
a) Please note that this Privacy Policy governs only information provided to the timbstore website. It does not govern any other information or communications that may reference timb., e.g., communications from timb. counters located within brick and mortar retail stores. If you visit one of our other websites, or link to another website from this Site, you are subject to the privacy policy applicable for that website and we suggest that you consult such privacy policy.
b) We may collect, compile, store, publish, promote, report, or otherwise disclose or use the Device & Usage Data which does not personally identify you. If any such information is linked to you, it will be protected like any other personally identifiable information as described under this Privacy Policy.
c) The website is hosted with third party data hosting specialists. Information collected is kept on servers owned and managed by data hosting companies, which may be in India or overseas. The companies being used by Zyft Marketing / timbstore are PCI compliant and have data security processes in place. However, Zyft Marketing is not liable for any data theft or breach of security at the data centers hosting the website and holding consumer data.
d) We use various technologies to collect information (such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request) about your visit to our Site and to enhance and customize your experience on our Site. For example, we may collect the Internet Protocol (IP) address identifying your computer or device and indicating your geographic region for statistical purposes. In some instances, we may use these technologies in combination with the personal information you provide on the Site. These technologies may provide a variety of information such as whether you have visited our Site before. They also may enable you to save your preferences. Each technology is explained below.
Web Beacons and Tracking Links
Web beacons (also called clear gifs and pixel tags); tracking links and/or similar technology consist of a few lines of code and are embedded on the pages of our Site. They are often used in combination with cookies and are often not visible to the user of the Site. Web beacons may relay information to third parties such as our service providers and may be used in order to track customer response to certain advertising, to better target interactive advertising and to enhance customer support and usability. If you reject our cookies (see “Cookies” section below), you will prevent Web beacons from relaying this information about you and may limit your use of some of our Site features.
Cookies
Browser cookies are bits of text that are placed on your computer’s hard drive when you visit our Site. Flash cookies are similar to browser cookies except that they can store data more complex than simple text and are stored in your browser rather than on your hard drive.
You can have your browser and/or plugs to your browser, such as flash, notify you of, or automatically reject, cookies. Rejecting our cookies will disenable the Core metrics cookies (described below) as well. If you reject our cookies or opt-out of the use of cookies, you may still use this Site, but you may be limited in the use of some of its features.
e) Children’s Privacy: If you are under 13 years of age, you may browse our Site. However, you may not provide personal information to us. This Site is not designed for persons under the age of 13 and we do not knowingly collect personal information from anyone under the age of 13. If we become aware that we have inadvertently received personal information from a visitor under the age of 13 on the Site, we will delete the information from our records.
Comments
We have taken great measures to ensure that your visit to our Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by e-mail at care(at)timbstore(dot)com.
